ChatGPT Training – Level 2: Intermediate

Course overview

This intermediate course builds on foundational ChatGPT knowledge and focuses on using generative AI for more sophisticated professional tasks. Participants develop stronger prompting techniques and learn how to use ChatGPT to analyse information, create structured professional content, support research, improve communication and streamline recurring workplace activities. The course focuses strongly on practical workplace applications and developing reusable approaches that improve productivity while maintaining appropriate human oversight.

Why take this course?

• Practical, workplace-focused content rather than theory
• Taught live by an experienced industry instructor
• Small class sizes with time for your questions
• Downloadable exercise files and reference guides

Who should attend?

• Professionals, managers, administrators and educators with basic ChatGPT knowledge
• Analysts, consultants and business owners who want to use AI more effectively
• Anyone producing reports, proposals or business communication
• Prerequisites: ChatGPT Level 1 (Beginner) or equivalent experience recommended

Learning outcomes

• Apply structured and advanced prompting techniques
• Create reusable prompts for recurring workplace activities
• Use ChatGPT to analyse and transform information
• Develop professional reports, proposals, presentations and communications
• Use ChatGPT to support research and information synthesis
• Apply ChatGPT to planning, problem-solving and decision support
• Develop repeatable AI-assisted workplace workflows
• Evaluate AI-generated outputs for accuracy, relevance and quality

Course modules

Hands-on practical activities

• Guided hands-on lab with provided sample files

• Scenario-based exercise drawn from a real workplace task

• End-of-course mini project reviewed by the instructor

Software & tools used

What's included

• PowerPoint slides
• Hands-on exercises
• 30 days of post-course instructor email support

Career benefits

• Add a genuinely practical skill to your CV
• Save hours every week on repetitive work
• Contribute to digital projects with confidence
• Progress toward specialist or lead responsibilities

Next online sessions

Fixed weekday dates, one session each week. All times shown in AEST.

Schedule & pricing

Frequently asked questions