ChatGPT Training – Level 1: Beginner

Course overview

ChatGPT is a generative AI tool that can assist users with writing, research, brainstorming, summarisation, communication, problem-solving and many everyday workplace activities. This beginner-level course introduces participants to ChatGPT and provides practical skills for using it effectively, safely and responsibly. Participants learn how to write effective prompts, improve AI-generated responses, use ChatGPT for common workplace tasks and recognise important limitations such as inaccurate information, privacy risks and the need for human verification.

Why take this course?

• Practical, workplace-focused content rather than theory
• Taught live by an experienced industry instructor
• Small class sizes with time for your questions
• Downloadable exercise files and reference guides

Who should attend?

• Employees, managers, administrators and coordinators new to generative AI
• Educators and small business owners who want practical ChatGPT skills
• Professionals who want to work faster and communicate more effectively
• Prerequisites: no previous AI, ChatGPT or programming knowledge required

Learning outcomes

• Understand ChatGPT and the fundamentals of generative AI
• Identify appropriate workplace uses for ChatGPT
• Write clear and effective prompts
• Improve results by providing context, instructions and output requirements
• Use ChatGPT for writing, summarisation, brainstorming and problem-solving
• Use ChatGPT to improve workplace communication and productivity
• Identify common limitations and errors in AI-generated content
• Apply responsible and secure practices when using ChatGPT

Course modules

Hands-on practical activities

• Guided hands-on lab with provided sample files

• Scenario-based exercise drawn from a real workplace task

• End-of-course mini project reviewed by the instructor

Software & tools used

What's included

• PowerPoint slides
• Hands-on exercises
• 30 days of post-course instructor email support

Career benefits

• Add a genuinely practical skill to your CV
• Save hours every week on repetitive work
• Contribute to digital projects with confidence
• Progress toward specialist or lead responsibilities

Next online sessions

Fixed weekday dates, one session each week. All times shown in AEST.

Schedule & pricing

Frequently asked questions